top of page
-
Do you offer an installation service?We can recommend some awning installation services if required.
-
Is my awning waterproof?Provided the awning is installed with a minimum 14 degree angle, your awning will shed water. The fabric has a UV Teflon coating which repels water and dirt.
-
How do I pay and get my awning.You can pay for the awning via bank direct debit or credit card. After the payment we discuss and organise preferred delivery method (pickup or dispatch via freight). The awning will then be either dispatched from the warehouse to your specified address or otherwise pickup from the warehouse can be arranged at a specified time.
-
What is the warranty?The warranty on the awning is 2 years (conditional*) and 5 years on the fabric (conditional*). *Conditional - The awning must be installed by a professional installer. Awning is to be pitched to allow rain run off (minimum 14°) and used under the manufacturer's recommendation. Awning is rated to up to 35km winds/hr and light rain. The awning must be retracted under heavy weather conditions otherwise damage to the awning and fabric could incur, voiding the warranty. Please contact us for more information.
-
What if there is something missing from the awning package?Contact us and we will find a solution ASAP.
TECHNICAL
bottom of page